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    New Sensing Plus® Multi Criteria Detection Alarms

    Include the latest in smoke and fire safety enhancement features while conforming to the new UL 217 8th Edition standards

    Sensing Plus Alarms
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Defective Items

Defective Items

  • You must contact us within 30 days of receiving your product to claim an item as defective.
  • Depending on the nature of the return we will either e-mail you a shipping label or send you a replacement product with a shipping label for the defective item to be sent back.
  • We will not be held responsible for the shipping of a defective item back to us if you do not opt for a replacement.
  • If you do wish to have your item replaced, you will be charged the amount of the new item and asked to ship the defective item back. Once we receive the defective item back, including original parts and packaging, we will issue a full refund for the item.
  • If our returns department finds that the item is not defective, you may be responsible for additional shipping costs as well as a 10-30% re-stocking fee.

Please call Customer Service at 847-701-3013 to start the replacement process for the defective item that you have received.

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New Technology

  • Sensing Plus smoke alarms

    Sensing® Plus

    AI-artificial intelligence can classify smoke & fire profiles.

  • universal smoke sensing technology

    USST Dual Sensing

    Responds to both fast flaming and slow smoldering fires.

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